Profile Page Crash Update 9/17

Starrfire Price
posted Sep 17
in PaganSpace Admin Announcements

I have reported the profile page crash to Ning and I am awaiting a response from their help team; I placed the issue in their open public help center on Get Satisfaction in hopes that will expedite the help that is currently needed.

After placing my information on Get Satisfaction, I now know that Paganspace is not the only site having these issues, so it's not isolated to only us. Also, a member gave me the heads up that if you're not logged in all the profile pages show up fine, so it's a mis-fire when logged in. Everyone's pages are still in tact, so please do not worry that you've lost all your data because it's all still there.

I'm really sorry about this everyone and I feel pretty confident this is being caused by the new applications that were installed by Ning on the network. I will keep everyone updated on any information I receive.

Much Love & Big Hugs!
Starrfire

Comments about this article:

Light commented Sep 17 ...: I have to sign in to access the page - otherwise I cannot get onto the Paganspace Site
As soon as I sign in the page becomes corrupted...but at least I was able to manouver over to here.

Do trust that things will be back to norm...although a little concerning that Ning has you, and others backed into a corner with this.

Starrfire Price commented Sep 17 ...: Thanks so much for your reply Light, It's being looked into right now by Ning, they've already responded to my posting *thankfully*.

I added an update to my announcements but I must have missed this one *sorry*

An Additional update:

After placing my information on Get Satisfaction, I now know that Paganspace is not the only site having these issues, so it's not isolated to only us. Also, a member gave me the heads up that if you're not logged in all the profile pages show up fine, so it's a mis-fire when logged in. Everyone's pages are still in tact, so please do not worry that you've lost all your data because it's all still there.

Azure spellweaver commented Sep 17 ...: Thx Starrfire I am sure that is the problem as well...
Azure spellweaver

Celticlass...FAERIE QUEEN commented Sep 17 ...: No worries!! I need to clean my closets today,anyway! YOU do a bonny job ,always!! Hugs! Celticlass

Absynthian commented Oct 6 ...: I'm seeing problems even without logging in...I went to my page without logging in, and all of the information I put up (profile, pictures, poetry, etc.) is not showing up. Other things (such as the comment board and activity board), seem to be okay. I hope this is fixed soon :(