Send a Message Issue - Resolved :)

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Permalink Reply by Moonheart13 on November 22, 2011 at 10:34am

Good Morning, Starr,

I am happy to know that I am not the only one experiencing this glitch.  I was beginning to get worried, since I have 3 groups up here and my emails are stacking up.  LOL  I also cannot approve friends.  Don't know if anyone else is having this problem.

I cannot thank you enough, Starr, for being on top of these techno issues as soon as they arise.  I just want to take this opportunity to thank you for all you continue to do to make this one of the best sites on Ning.

Hope you have a most joyous Thanksgiving Holiday.

Lady Moonheart

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Permalink Reply by Phoenix Shadowflame on November 22, 2011 at 10:43am

Glitches like this happen all the time.  With so many scrips running for Java, PHP, SQL, HTML, XHTML, the plug-ins, addons, at time when writing the code, it all runs together.

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Permalink Reply by Moonheart13 on November 22, 2011 at 10:52am

I can only imagine.  It must be a techie nightmare.  I am somewhat computer savvy, but would not know where to begin to untangle that mess.  

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Permalink Reply by Starrfire Price on November 23, 2011 at 4:11am

Thank you all so much for your patience! The send mail feature is back up and running; I just tested it and all is working again! YAY! :D Big Hugs!

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Permalink Reply by HPS Hekatay on January 6, 2012 at 11:18am

Good Morning, Starr
I am having a problem with trying to join any of the groups, requesting friends and sending messages. I have cleared my cache and flushed my DNS. I just joined yesterday but am at a loss in knowing what to do now. Any suggestions?
Respectfully,
RHPS Hekatay

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Permalink Reply by Starrfire Price on January 6, 2012 at 11:39am

I posted about the group issue several days back here's the link - the network is aware of the problem and they are working to resolve it. Any groups you know that are affected by the glitch please let me know and I'll manually go in and fix them. Regarding the sending messages and adding friends, I haven't received any reports of this issue occurring, what browser version are you using. It may be a browser issue causing the problem since I haven't had any other reports of this occurring (yet :).

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